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Lone Wolf Limited Lifetime Warranty
Lone
Wolf Knives warrants that all of our products are
free from defects in material and workmanship.
Lone Wolf’s warrant does not cover damage
caused by abuse, misuse, improper handling, alteration,
accident, neglect, disassembly or improper sharpening.
If a knife fails to function as it was designed
we will examine its condition upon its return to
us, identify why it failed and respond in an appropriate
manner. If we determine that there is a defect
in the manufacture or materials we will repair,
or replace that product with the same model or
one of equal value. If the problem is determined
not to be caused by defects in manufacture or materials
we will inform you of the cost for repair. Upon
agreement and payment we will perform the repair.
If we are unable to improve the condition of the
knife, we will return it to you with the recommendation
that it be retired from use.
Please direct all inquiries to our mailing address,
fax number, or email. Packages directed to Lone
Wolf Knives should be sent UPS or registered
mail (for tracking purposes) with a complete
name, UPS deliverable street address (no P.O.
Boxes please), daytime phone number and description
of concern. Outbound warranty shipments from
Lone Wolf will be returned to the dealer or retail
customer as directed. All costs associated with
the shipment of the product are the responsibility
of the customer.
Send products for warranty repair to:
Lone Wolf Knives
9373
SW Barber Street
Suite A
Wilsonville, Oregon 97070 USA
Attn: Warranty Dept.
Tel: (503) 431-6777
Fax: (503) 432-6776
Email: customerservice@lonewolfknives.com
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